Terms & Conditions

General Information and Booking Conditions

GENERAL INFORMATION AND BOOKING CONDITIONS

 

1.       "Care Fiji Commitment"

Blue Lagoon Cruises is an accredited participant in the Care Fiji Commitment. A World Travel & Tourism Council recognized program to best prevent and protect guests and crew against the spread of communicable viruses, namely COVID-19. This includes amongst other things pre-boarding questionnaires, temperature checks, improved cleanliness. Please see point 13 in the Terms and Conditions (below) for more information.

 

2.       Fare Inclusions

  • Onboard Cabin accommodation with private facilities
  • All meals (breakfast, lunch & dinner, morning & afternoon teas)
  • Cruise transportation and services as per the itinerary
  • Bubbles for Breakfast - sparkling wine as well as a non-alcoholic sparkling option will be offered with breakfast daily
  • Complimentary artesian mineral water stations across each deck available 24 hours per day
  • Complimentary self-service tea and coffee within the main dining area (available 24 hours per day) offering cappuccino, espresso, flat whites, long blacks, and hot chocolate
  • Guided shore excursions, entrance fees, and activities as included in the cruise itineraries. Use of snorkelling gear & all shipboard facilities, including swimming pool.  All scheduled cruise entertainment.
  • Free WIFI located in the lounge bar & outdoor deck areas when in Wi-Fi range
  • ALL cabins (both Orchid Deck and Hibiscus Deck) come with a premium stocked mini bar (on day of departure only) that includes 2 brands of local beer, a selection of soft drinks, a bottle of French sparkling wine, premium Fijian chocolate, local gourmet snacks, and artesian mineral water.  (Note the alcoholic beverages can be exchanged for non-alcoholic options if requested at the time of booking).
  • Premium Coffee Pod machines are located within all cabins along with a selection of complimentary tea & coffee.
  • A Blue Lagoon Cruises branded gift of a stylish beach tote, a high-quality sulu (sarong), and a reusable drink bottle for each person.

 

3.       Complimentary "Seat in Vehicle" Transfers

  • Complimentary Transfers are available Pre-Cruise only to meet our Monday & Friday departures from Port Denarau.  These are available from most Hotels & Resorts located in Denarau, Wailoaloa Beach, and the Nadi / Airport area (including Nadi Airport pick up).
  • Transfers are Airport or Resort to our Port Denarau check-in terminal and are operated by a third party.  The vehicle size will be dependent on the number of guests being transferred from the various resorts.
  • All requests for a pre-cruise transfer must be booked directly with the Blue Lagoon Cruises reservations team. The pick-up time will be confirmed at the time of the booking confirmation.  Full flight arrival details must be provided for any Airport-Port Denarau transfers.  The driver will be holding/displaying a passenger name card for the meet & greet of each guest and will be waiting in the arrival’s concourse area of Nadi International Airport (after clearing the customs exit point, guests will see the Information Desk straight ahead - all drivers will be waiting behind this desk).

 

4.       Fare Exclusions

Transfers post-cruise from Port Denarau, beverages (other than those included in the in-cabin minibar), scuba diving, spa treatments. any onboard purchases or additional activities not included in the cruise itinerary are excluded.

 

5.       Cabin Configuration

We offer 34 cabins. Cabins will be allocated upon check-in and are subject to operational requirements on the day.

  • Orchid Decks: All cabins have external windows (non-opening). 28 cabins in total
    - Upper Deck - 9 cabins with a queen bed (non-splittable) & 3 with either one queen or two single beds
    - Middle Deck - 16 cabins - 12 cabins with one queen bed (non-splittable) and 4 with either one queen bed or two single beds (4 of these cabins have a small single day bed only suitable for a child under 5 years)
  • Hibiscus Deck: 6 cabins in total.  All cabins have external windows (non-opening).
    - Situated on the Lower Deck - 4 cabins with queen beds and 2 cabins with either one queen or two single beds

 

6.       Bonus Offers

  1. Earlybird Discount Offer – Book at least 6 months in advance of your preferred cruise departure date and save 20% off your cruise price. Valid for twin/double share only. No discount is available to single occupied cabins.  A non-refundable booking deposit of 25% of the total booking cost is due at the time of booking & the remaining full payment is due 60 days prior to the cruise departure date.  Full payment of the 25% Deposit must be received by Blue Lagoon Cruises within 7 days of confirmation of the cruise booking and is non-refundable.  Cruise Fares are not combinable with any other offer unless specified. Please enter/quote booking code ADV20-BLC when booking otherwise normal fares apply.
  2. Returnee Discount - A 20% discount is available on our 3,4 & 7 Night cruises in both Hibiscus and Orchid cabins for our returning guests.  The discount is applicable from the full Annual Rates for both Twin/Double and Single cabin fares. Previous travel dates must be validated by the Blue Lagoon Cruises reservations department before a confirmation will be sent.  Bookings via email / phone only. Please enter/quote booking code RETURNEE when booking otherwise normal fares apply.
  3. Super Single Fare - Reduced cruise fares apply for travellers booking a single occupancy cabin valid for departures between 01 Nov – 31 Mar annually. These reduced rates which represent a saving of approximately 35% from a twin-share cabin rate, are not combinable with any other offer. Please enter/quote booking code SUPERSGL when booking otherwise normal fares apply.
  4. Celebration / Romance Package Add-On – celebrate an anniversary or any special occasion with Blue Lagoon Cruises and add on the Celebration/Romance Package to either a 4- or 7-night cruise and receive these special inclusions:
    - A candlelit dinner set-up for two people at our private beach on Nanuya Lailai (available on a Tuesday night)
    - A bottle of Moet Champagne
    - A 75-minute couple’s massage
    - His and Hers Pure Fiji Gift Packs
    The add-on cost is per person (min/max 2 people) and must be added to the relevant cruise fare. This offer can be combined with our annual cruise fares and all specials in the market unless otherwise specified. For rates, please email cruisecentre@bluelagooncruises.com and ensure the booking code CELEBRATE is quoted/used when booking.
  5. Moments at Malamala Add-on – For guests on either our 3- or 7-nights cruises, we offer an optional excursion to Malamala Beach Club before joining M.V. Fiji Princess directly from the club mid-afternoon on the way to the first stop at Modriki Island. After checking in their luggage at 9.30am at Port Denarau, guests will just need to take a day pack with them on our 25-minute high-speed catamaran transfer directly to the beach club (departing Port Denarau at 10.00am), then you can enjoy a leisurely day making the most of the club facilities. At around 3.30pm, a tender boar will transfer guests directly to the cruise ship where your luggage will be ready in your cabin. Inclusions:
    - Transfer from most Denarau/Nadi/Wailoaloa/Coral Coast/Natadola hotels and resorts to Port Denarau Terminal for the 10.00am vessel departure
    - Dedicated check-in area at Port Denarau and luggage storage
    - FJD$50.00 per person food and beverage voucher for use at Malamala Beach Club (any costs additional to this will need to be settled prior to departure)
    - Transfer via tender boat from the club directly to M.V. Fiji Princess
    All transfers to join Fiji Princess are subject to sea and weather conditions. Should adverse conditions prevent operating, guests will be required to travel by South Sea Cruises vessel back to Port Denaray to join the normal Blue Lagoon Cruises departure. Should Malamala Beach Club be closed for private events, guests will be offered an alternative day trip at South Sea Island or a full refund.
  6. Forward Bookings for travel past 31 March 2023 - Requests for bookings for travel past 31 March 2023 will be accepted based on the current rates. In order to provide pre-booking capabilities beyond the travel dates in the 2022/23 contract season, Blue Lagoon Cruises will honour rates and conditions as noted in this season for any travel between the dates of 01 April 2023 and 31 March 2024 inclusive. The cut-off point for advance bookings at these rates is at the earliest, 31 July 2022 or as per instructions by Blue Lagoon Cruises upon issuance of the 2023/2024 rates. Use the booking code FRWRD25 and advise the cabin category when booking.

 

7)   Groups and Charters

A discounted rate is available when booking a group (minimum 10 cabins) or charter (exclusive use of the entire ship) with Blue Lagoon Cruises. Based on the final group size, we may offer complimentary cabins. These rates are not combinable with any other offer and have specific booking terms, conditions, and payment terms. Please email groups@bluelagooncruises.com.

 

8)       Family Cruise Departures & Child Policy

As this is a small ship cruising product, we have a minimum age policy of 14 years for children travelling with parents outside of special ‘Family Cruise Departure Dates’. During Family Cruise Departures, our child age is 5 to 13 years inclusive - the per-child rate is based on 2 children sharing a cabin OR 1 child and 1 adult sharing (Child pays child fare and adult pays Adult Twin/Double Share fare). A single child in their own cabin is charged the full adult rate. Children under 5 years of age may travel for free (during our designated Family Weeks) based on sharing a cabin with 2 Adults using the existing day bed in our limited number of triple cabins (Orchid deck only). All children must be under the supervision of an adult at all times, to the satisfaction of the ship’s Captain and must be able to swim unaided or be prepared to wear a flotation device on all tender transfers.

 

9)       Gratuities

Blue Lagoon Cruises proudly sponsors and supports the work of the charitable organisation ‘Vinaka Fiji Trust’ and the excellent work it does in the villages of the Yasawa Islands. Blue Lagoon Cruises invites our guests to join them in supporting Vinaka Fiji by allowing the DONATION that will be automatically added to their account at the end of their stay to remain. Guests will have the chance to decline or alter the amount. The DONATION AMOUNTS that will be shown will be FJ$100 per cabin for 3- & 4-day cruise guests / FJ$150 per cabin for 7-day cruise guests.  Should guests wish to provide a tip/gratuity payment to our crew, they are welcome to drop this into the Gratuity Box at the Reception Desk on board M.V. Fiji Princess.

 

10)    Embarking

  1. At Port Denarau – check-in is available at Port Denarau an hour and a half prior to the scheduled departure for all cruises. Luggage check-in is available from 8.00am. Port Denarau has a wide range of retail outlets, bars, and restaurants.
  2. From Mamanuca Island Resorts – we offer transfer services directly from select Mamanuca Island Resorts to M.V. Fiji Princess (additional costs apply – prices on application). The pick-up and connections for these transfer services are run by local operators on a private basis exclusively for Blue Lagoon Cruises guests. Our 3- and 7-night guests will join Fiji Princess at Mana or Modriki Islands and our 4-night guests will connect with our South Sea Cruises transfer vessel en route to meeting Fiji Princess in the Sacred Islands. The Mamanuca Island resorts we offer transfers for are:
    - Plantation Island Resort; Lomani Island Resort, Musket Cove Island Resort, Malolo Island resort, Tropica Island Resort, Likuliku Lagoon Resort, Castaway Island Resort, Mana Island Resort & Spa, Tadri Island Resort, Matamanoa Island Resort, Tokoriki Island Resort, and Sheraton Resort and Spa Tokoriki Island.

 

11)    Scuba Diving

Scuba Diving is available (for both Certified and Intro level) during our cruises at certain times. Dives can be pre-booked or booked once onboard. Age and medical restrictions apply to diving activities. A medical questionnaire must be completed. Divers cannot fly for 24 hours after diving and Blue Lagoon Cruises accepts no liability for any medical conditions experienced as a result of flying after diving. All diving is operated by Crystal Blue Reef Safari Pte Ltd and booking to dive with them deems acceptance of the terms and conditions as published on their website www.reefsafari.com

 

TERMS AND CONDITIONS


Please note: The Terms and Conditions stated herein shall apply unless precluded by the Laws of the Republic of Fiji. In this case, the Travel Law of that country and the Conditions of that Law shall prevail. Blue Lagoon Cruises is owned and operated by South Sea Cruises Pte Ltd. Any reference to Blue Lagoon Cruises or BLC is wholly in reference to South Sea Cruises Pte Ltd.

1.       Prices

a)       All prices are per person per cruise.

b)       All prices include 15% Fiji Government taxes (Value Add Tax). If any amendments are made by the Fiji Government to the VAT and/or ECAL (and/or any new taxes are applied) during this contract period, Blue Lagoon Cruises reserves the right to reissue this Rate Agreement in line with official Fiji government policy to reflect any such changes.

c)       While we try our utmost not to increase our prices, this is sometimes outside our control. On that basis, we reserve the right to amend our prices although amendments should occur only in the instance of increases in our costs to deliver the cruise such as but not limited to, fuel costs, government taxes and charges, exchange rate fluctuations, and ground costs beyond the control of Blue Lagoon Cruises and which are deemed material to operations. Any increase in price must be paid before departure.

 

2.       Right to cancel or change operations

a.       All Cruises are subject to sea and weather conditions particularly in the interest of passenger and crew safety - if weather and sea conditions become unfavourable Blue Lagoon Cruises reserves the right to delay or cancel departures and/or amend itineraries for their comfort and safety as opposed to completing the scheduled service.

b.       Blue Lagoon Cruises reserves the right to cancel departures, arrange alternative transport, and/or vary schedules, itineraries, and services if necessary.

 

3.       Liability

Where another company or persons operate the tour, activity or excursion, diving, accommodation, or shore transfers Blue Lagoon Cruises is only acting as a Sales Agent. Responsibility for the operation and liability for any mishap lies with those operators solely and not with Blue Lagoon Cruises.
 

4.       Force Majeure

Blue Lagoon Cruises shall not be liable or responsible for any failure or delay in the performance of its obligations specified herein arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, acts of war or terrorism, strikes, riots, accidents, civil or military disturbances, natural catastrophes or acts of God, virus outbreaks, pandemics, power or any other mechanical failures, computer virus, governmental action, or communications disruption.
 

5.       Health & Visa requirements

It is the responsibility of all guests travelling with Blue Lagoon Cruises to check and adhere to Fiji's health and visa requirements.
 

6.       Travel Insurance

There are no medical facilities in the Yasawa Islands so if any medical problem arises you will need to return to Nadi. If you develop a serious medical problem, you will most likely want to leave Fiji for Australia, New Zealand, or home. There is also a higher degree of risk in public areas, on local vessels, etc. Sea conditions and sometimes cyclones can prevent travel on the booked dates as well.  It is, therefore, an essential condition of travelling with Blue Lagoon Cruises that you have a valid travel insurance policy to cover the cost of any emergency medical treatment or accident and to protect your holiday payments in the event of cancellation which may occur for any reason whatsoever including that of weather or any other reason beyond the control of Blue Lagoon Cruises  

 

7.       Weather

Cruise itineraries are subject to wind, tide, and weather conditions and are operated at the sole discretion of Blue Lagoon Cruises in the interests of the safety and welfare of the guests, vessel, and crew. Blue Lagoon Cruises reserves the absolute right to operate any vessel on any cruise, to decline to accept or retain any person(s) on any cruise, shore excursion, or other cruise activity, to cancel, amend or reschedule any cruise vessel, schedule or cruise itinerary, shore excursion or any other service for any reason which Blue Lagoon Cruises Limited in its absolute and sole discretion considers desirable or necessary in the interests of operational necessity and/or guests safety and/or wellbeing. Arrival and departure times at ports and various places of call are provided as a guide only and in this regard, no warranty, condition, or guarantee, express or implied, is given or intended.  Should any particular shore excursion not be available, no matter what the reason, the crew will organise a substitute, but no refund or financial recompense will be due.
 

8.       Payment Terms

Upon confirmation of your Blue Lagoon Cruise booking, a non-refundable deposit of 10% of the total cruise value is required.  Exceptions - Bookings made on the Earlybird Savings (ADV25-BLC) require a non-refundable deposit of 25% and select Special Offers may be fully payable within 7 days of the booking confirmation.

a)       Full Payment of your total cruise value is required no later than 60 days prior to your cruise departure date.

b)       Bookings made within 60 days of your cruise departure date (and/or selected special offers), must be paid in full at the time of booking confirmation.

c)       Contract: On receipt of cleared payment of cruise fare(s) or any part thereof by Blue Lagoon Cruises Ltd, a binding contract shall be deemed to exist between the passenger(s) and Blue Lagoon Cruises Ltd subject to the terms and conditions.

d)       A 2.5% non-refundable administration fee applies for all Visa or Mastercard transactions and 3% for Amex.
 

9.       Deposit Protection Plan

The Deposit Protection Plan is a scheme that allows guests to book confidently and transfer their deposit payment towards any future Blue Lagoon Cruises in the event they are unable to travel on the cruise they originally booked. Deposit protection is entirely optional, can be invoked for any reason by the guest and requires the per person additional fee to be purchased (for each person in the booking) at the original time of booking. The following conditions apply:

a)       Deposit Protection is only available at the time of booking and is payable together with the deposit payment towards the cruise. It cannot be added subsequently after the cruise deposit (or full payment) has been paid

b)       The Deposit Protection Plan is not available for any cruise fares based on the full payment due at the time of booking

c)       The Deposit Protection Plan fee is non-refundable

d)       If the purchaser wishes to activate their purchased Deposit Protection Plan and amend an existing booking, they will need to confirm in writing (via email) to the Blue Lagoon Cruises Reservations team indicating that they are activating their plan and provide an alternative cruise and travel date

e)       The purchaser can choose to activate their Deposit Protection Plan and change their booking for any reason up to 60 days prior to their cruise departure date. Their plan will cease to be valid within 60 days of the cruise departure date, or after full payment of the cruise fare is made. Blue Lagoon Cruises must receive written correspondence from the guest to activate their Deposit Protection Plan before this 60-day cut-off date

f)        The new amended booking will be treated as a completely new booking. The guest can choose to obtain the Deposit Protection Plan again. The full amount of deposit already paid less the Deposit Protection fee will be applied towards the amended booking. There are no other fees or charges.

g)       If the amended booking deposit amount is less than the deposit amount t already paid then the excess amount will be applied towards the final payment due on the amended booking

h)       If the amended booking deposit amount due is greater than the deposit amount already paid, then no refund will be given, and any excess amount will be forfeited

i)         The Deposit Protection Plan must be purchased for all guests in the booking/cabin

j)         The Deposit Protection Plan is not meant to replace travel insurance, which we strongly recommend all guests have in place separately.

 

10.    Amendment Terms

Any guest who chooses to make a new booking with Blue Lagoon Cruises will be able to change their cruise departure date / postpone their cruise without incurring any amendment fees regardless of the fare type being booked as long as the new cruise date is for the same or longer duration and the same or higher cabin grade. Reduction in cruise duration and /or cabin grade may be treated as a cancellation and new booking - please contact the Blue Lagoon Cruises reservations team for more information. 

a)       Once dates are selected you can make unlimited changes to the date of travel and one (1) change to the guest's name(s), provided the changes are made with Blue Lagoon Cruises prior to 60 days before travel.

b)       Any change of date or changes to a guest name(s) are subject to confirmation and must be made in writing to cruisecentre@bluelagooncruises.com quoting the original booking reference and guest name(s) provided at the time of booking.

 

11.    Cancellation Terms

Cancellation fees: All cancellations must be in writing to Blue Lagoon Cruises, and the timing shall be based on the day of receipt of such notification by Blue Lagoon Cruises.

a)       More than 60 days prior to departure: Forfeit the deposit (unless transferring to another cruise departure date)

b)       31 to 60 days prior to departure: Forfeit 60% of the applicable fare

c)       0 to 30 days prior to departure Forfeit 100% of the applicable fare

Important Note: Bookings made on special cruise fares as released throughout the year may be fully non-refundable once confirmed - please carefully check the individual terms and conditions relevant to each special as these standard cancellation fees may not be applicable.
 

12.    Book with Confidence & Peace of Mind Guarantee

For your peace of mind for new bookings made from 01 May 2021, we will offer guests a full refund or a future travel credit if any of the following circumstances apply to the guest’s cruise booking within 30 days from the confirmed departure date*:

  1. Local authorities within guests' home country or state do not allow outbound travel internationally, cruise travel, or Fiji closes its borders within 30 days of the guests' confirmed departure date.
    - Local Authorities are restricted to State Governments, Federal Governments, and organisations or departments. E.g., the Department of Foreign Affairs and Trade (DFAT).
    - Final payment remains due 60 days prior to the cruise departure date and must be made in order to be eligible for the Book with Confidence flexibility.
  2. Guests are required to travel to a hotspot location en route to Fiji / via any stopover point that is part of your itinerary/flight path (hotspot locations as defined by the WHO).
    - Only applicable if no other route is deemed safe to travel^ (e.g., If Hong Kong is a hot spot, but guests are still able to travel safely via Dubai, then this clause no longer applies).
  3. Guests are required to quarantine in either Fiji and/or your country of residence/nation of origin or en route at any stopover point that is part of your itinerary/flight path.
    - Only applicable if no other route is available for you to travel^ via (e.g., If Hong Kong requires quarantining prior to continuing your journey, but Dubai does not, then this clause no longer applies)
    - Costs relating to quarantine are the responsibility of the traveller.
    *Terms & Conditions: The Booking Peace of Mind policies are applicable to new bookings from April 2021 until advised otherwise. Future Travel credits will be valid for two (2) years from the original departure date. ^Proof of airline reservations are required to be eligible. Evidence to be provided in writing from the travel insurance provider including a valid reason required to be eligible. This section only applies if there is no travel insurance policy available. Please note, if the guest's travel insurer provides a COVID-19 policy extra and the guest chooses not to purchase then the guest would not be eligible for inclusion in our Book with Confidence & Peace of Mind Guarantee.
     

13. Fiji Government Requirements (as at 11 October 2021)

As part of Fiji’s reopening of borders, there are requirements for international visitors to be met within the first two days of arrival in Fiji. At this point in time, Blue Lagoon Cruises understands that guests will be able to check-in and depart aboard Blue Lagoon Cruises within the first two days however this remains subject to change based on the Fiji Government’s border reopening protocols. 

Blue Lagoon Cruises operates to remote outer islands in the Mamanuca & Yasawa Islands. Our itinerary and ability to operate is on the basis these islands are included within the travel-safe areas. The travel-safe areas will be updated by the Fiji Government on a weekly basis, and should they impact Blue Lagoon Cruises, guests will be notified accordingly prior to departure. 

14.    Future Travel Credits

All future travel credit may be shared or given to a friend or family member, provided written consent is given to Blue Lagoon Cruises. The future travel credit is to be used within two (2) years from the original cruise departure date
 

15.    Overbooking and offloading guidelines

Overbooking & Offload - Blue Lagoon Cruises will make every attempt to avoid any overbook or offload situation. However, should this occur:

a)       Blue Lagoon Cruises will notify all parties of any change in booking confirmation as quickly as possible.

b)       Blue Lagoon Cruises will jointly agree with all parties on an agreed alternate cruise or property of a comparable price.

c)       Blue Lagoon Cruises will assist with any associated ground costs with the amendment or offer a full refund.
 

16.   Blue Lagoon Cruises is a product operated by South Sea Cruises Pte Ltd. Travel is subject to our Conditions of Carriage.

 

CONDITIONS OF CARRIAGE

 

Contracts of carriage are entered into with Blue Lagoon Cruises which is owned and operated by South Sea Cruises Pte Limited (“South Sea Cruises”), and cruises are booked subject to these terms and conditions, which the guest by purchasing a cruise acknowledges having read and understood and agrees to be bound by them. Verbal promises and representations by booking agents or South Sea Cruises’ crew, staff, or agents will not be recognised by South Sea Cruises if they are inconsistent with these terms and conditions.

1.       South Sea Cruises reserves the right to alter prices, cancel departures, arrange alternative transport, and vary itineraries and services in any way whatsoever without any liability to a guest if deemed necessary by South Sea Cruises for any reason.

2.       South Sea Cruises shall not be liable for any loss, damage, or injury which may arise or be alleged to arise directly or indirectly in the event of cancellation, alteration, variation, or abandonment of the cruise before or during the course thereof (should South Sea Cruises or any of its crew, staff, or agents in their absolute discretion decide that such cancellation, abandonment, alteration or variation is necessary) or in the event of any deviation or delay in the service arising from any cause whatsoever. For the avoidance of doubt and without limiting the effect of this condition, in any such event, South Sea Cruises shall also not be liable in any way for the cost of any accommodation or for any alternative means of travel which may arise and additional expense so arising shall be the sole liability and responsibility of the passenger.

3.       South Sea Cruises may, without assuming any liability whatsoever to the guest, arrange for any other person to undertake the service contracted for or any part thereof (“performing carrier”), and the performing carrier and its crew, staff, or agents shall be entitled to the benefit of these terms and conditions to the same extent as South Sea Cruises and its crew, staff and agents as if such person were a party to the contract.

4.       For the avoidance of doubt and without limiting any other term or condition of carriage, all services are subject to weather and sea conditions.

5.       South Sea Cruises is not a common carrier and reserves the right to refuse to carry any guest or goods without assigning reason, therefore.

6.       Each full fare-paying guest is entitled to have not more than 20 kg of luggage carried free of charge. If loading is available then excess luggage will be carried at South Sea Cruises’ standard rates, and if loading is not available then South Sea Cruises may arrange to forward the excess at the guest’s own risk and expense and by other means of transport specified by the guest.

7.       The guest shall comply with the instructions of South Sea Cruises’ crew, staff, or agents concerning all matters connected with the service including but not limited to the personal safety of themselves, crew, or other guests, and shall comply with any notice exhibited on the vessel or any notice issued prior to boarding or issued digitally via email and/or social media.

8.       Guests are required at all times to take all reasonable precautions for their own safety and the safety of any person in their care (particularly children), this includes (but is not limited to) using hand and guard rails at all times as provided around the vessel, appropriately restraining children and ensuring that children are accompanied by a responsible adult at all times, paying attention to the safety briefing given by crewmembers at the commencement of carriage and being seated when advised or requested to do so by any of South Sea Cruises’ crew, staff or agents for any reason. Guests are advised and required to take particular care in conditions of inclement, rough, or heavy weather or as advised by South Sea Cruises’ crew, staff, or agents.

9.       The guest whilst onboard M.V. Fiji Princess or any other South Sea Cruises vessel shall not consume any intoxicating beverage unless it has been sold or otherwise supplied to him on board by the crew, staff, or agents of South Sea Cruises. The guest will respect any refusal of alcohol to be sold or served onboard at any time, for any reason by the staff or crew.

10.    The guest shall not take onto the vessel or include in his luggage any explosives, volatile spirits, corrosives, any easily ignitable articles, or offensive things likely to cause inconvenience to other guests or anything likely to endanger the vessel, other guests, or goods.

11.    South Sea Cruises accepts no responsibility for loss, damage, or injury to luggage or personal effects or loss, damage or injury to the guest arising out of or in any way incidental or connected to the service or the accommodation of the guest or the transfer of any guest or luggage between the vessels and/or the vehicle and/ or any place of accommodation whether such loss, damage or injury may be due or alleged to be due wholly or partly to negligence or misconduct or fault on the part of South Sea Cruises, its crew, staff, or agents.

12.    South Sea Cruises shall not be liable for the loss of or damage to monies, negotiable securities, gold, silverware, jewellery, ornaments, works of art, or other valuables, even if such valuables have been deposited with it for the agreed purpose of safe-keeping whether such loss or damage may be due or alleged to be due wholly or partly to negligence or misconduct or fault on the part of South Sea Cruises, its crew, staff, or agents or otherwise howsoever.

13.    If an action is brought against a crew, staff, or agent of South Sea Cruises or a performing carrier arising out of damage covered by the contract with South Sea Cruises, such crew, staff or agent, if he/she proves that he acted within the scope of his/her employment or agency, shall be entitled to avail himself/herself of the defences and exclusions of liability which South Sea Cruises or the performing carrier is entitled to invoke under the contract.

14.    South Sea Cruises reserves the right, in the event of a booking being cancelled by the guest, to charge cancellation fees in accordance with South Sea Cruises’ current terms and conditions.

15.    The contract is subject to and shall be construed in accordance with the laws of Fiji and the guest agrees to submit to the exclusive jurisdiction of the courts of that country.

16.    If any term of the contract is found to be invalid or unenforceable, it shall be entirely severable from the remainder of the contract, and all other terms of the contract shall continue in full force and effect for all other purposes.

17.    No term or condition of carriage other than those set out herein will be recognised. The contract may only be varied by agreement in writing between South Sea Cruises and the guest.

18.    From 01 November 2021 the following terms apply:

a.       All guests travelling with South Sea Cruises who are eligible in their country of residence to receive a COVID-19 vaccine must when asked show proof of being fully vaccinated against COVID-19. South Sea Cruises reserves the right to restrict guests from boarding or traveling aboard our vessels or embarking into our islands if they're not fully vaccinated against COVID-19

b.       Guests aged 17 years or younger are currently exempt from being vaccinated against COVID-19 when travelling with South Sea Cruises.

c.        Guests who can provide proof of a medical exemption in the form of Government-issued documentation confirming they are unable to be vaccinated against COVID-19 will be permitted to travel with South Sea Cruises.

The South Sea Cruises COVID-19 travel policy will be reviewed and updated periodically in line with both advice from the Fiji Government and independent medical advice.
Where the COVID-19 Conditions of Carriage are updated within 21 days prior to a guest traveling to Fiji and a guest may be affected by the change, South Sea Cruises will take a practical approach to permit travel as long it doesn't impact any Fiji Government legislation or mandates.

19.    Any reference to South Sea Cruises is also in reference to Awesome Adventures Fiji, South Sea Sailing, Malamala Beach Club, Blue Lagoon Cruises, and Vinaka Fiji. Any reference to any of these brands including South Sea Cruises is all in reference to South Sea Cruises Pte Ltd, a registered company in Fiji.

UPDATED 01 SEPTEMBER 2021