Book with Confidence

In this new post-Covid-19 world, the travel landscape has changed. Please see the policies and plans that we have in place to protect our guests & crew while travelling with us.

Travel Commencement

Travel remains unavailable while Fiji's International borders remain closed but we hope to see travellers back in Fiji in the near future. Our cruises will commence operation again once border restrictions are lifted and international flights resume between Australia and/or New Zealand and Fiji.

 

Deposit Protection Plan

Our Deposit Protection Plan is a scheme offered to our guests to allow them to book confidently and transfer their deposit payment towards any future Blue Lagoon Cruises trip in the event that they are unable to travel on the cruise they originally booked. Our Deposit Protection is entirely optional, can be invoked for any reason by our guests, and requires an additional per person fee to be paid at the time of booking.  The optional fees are FJD$150 per person (AUD$99, NZD$107, USD$74, EUR 62, GBP 62). Please see the separate section of our website for further information. 

 

Peace of Mind Guarantee - For New Bookings Made From 01 May 2021

For your peace of mind, we will offer you a full refund or a future travel credit if any of the following circumstances apply within 30 days from your confirmed departure date*: 

  1. Local authorities within customers’ home country or state do not allow outbound travel internationally, cruise travel, or Fiji closes its borders within 30 days of the customers’ confirmed departure date. Local Authorities are restricted to State Governments, Federal Governments, and organisations or departments. E.g. Department of Foreign Affairs and Trade (DFAT).
  2. Customers are required to travel to a hotspot location en route to Fiji / via any stopover point that is part of your itinerary/flight path (hotspot locations as defined by the WHO). Only applicable if no other route is deemed safe to travel^ (e.g. If Hong Kong is a hot spot, but customers are still able to travel safely via Dubai, then this clause no longer applies).
  3. Customers are required to quarantine in either Fiji and/or your country of residence/nation of origin or en route at any stopover point that is part of your 
    itinerary/flight path. Only applicable if no other route is available for you to travel^ via (e.g. If Hong Kong requires quarantining prior to continuing your journey, but Dubai does not, then this clause no longer applies) Costs relating to quarantine are the responsibility of the traveler.

*Click here for full terms and conditions for this policy.

Making Changes to Your Booking - No Change Fees

If you have already selected and booked a date for your cruise, you are able to make unlimited changes to your cruise departure date and one (1) change to the guests’ name(s), provided the changes are made within 14 days prior to travel with Blue Lagoon Cruises. Any change of date or changes to a guest name(s) must be made in writing to cruisecentre@bluelagooncruises.com quoting the original booking reference and guest name(s) provided at the time of booking.

Getting Ready to Travel

See our onboard cleaning and hygiene practices that we have in place to ensure the safety of our guests and staff.